What makes Eco Fires stand out from the others and what you should expect from us?
15 Things That Makes Eco Fires and Stoves Different
We have our own full-time HETAS and Gas safe fireplace and stove installers.
We have our own dedicated, full-time service and maintenance engineer for all gas and wood burning appliances.
We have our own dedicated full-time surveyor and designer.
We do not employ a salesman in the showroom, we employ a very experienced advisor who can help you with products, installation advice and costing without you feeling at all pressured.
We constantly update our showroom with the latest products and have demonstration areas with working fires.
We have our own warehouse facilities to keep your order safe until it’s installed.
We own our own access equipment including a 17mtr Cherry picker, full scaffolding and towers etc which we are fully trained and insured to use.
We have our own disposal and recycling facilities at our business premises.
We design many of our own fireplaces which can also be made to measure, quite often without increasing cost.
We have our own stone saw benches and equipment for adjusting and finishing in an attempt to avoid returning fireplaces when things need changing.
When working in your home we use dust extraction equipment where possible.
We regularly visit manufacturers in Britain and across the seas to keep fully up to date with new products including relevant training.
Our guarantee is 3 years parts and labour so in the unlikely event that something goes wrong with your installation our own engineers and installers will be on the case giving our customers complete peace of mind
The owners of the business are very hands-on and are heavily involved with the daily running of the company.