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THIS IS THE TEXT FROM THE VIDEO.
Right now we’re into mid summer and I’m really, really happy to say that things are slowly getting back to normal. And so we’re really looking forward now to getting back to doing what we love most, which is, you know, supplying and installing fireplaces, stoves, wood burners, gas-fired bi-oethanal fires, and this is what we’re going to start to be doing, really start to promote them again.
The vast majority of installations we do, uh, go really according to plan, we’ve got surveyors well myself in place and all the fitters to do everything right. But we do get the occasional ones that don’t go according to plan. So I thought it might be a good idea, just to point out what can go wrong,
for want of a better word and how we’re geared up to put it right, quickly and efficiently and this is what it’s all about when it comes to choosing the fireplace and choosing the company to do it, is making sure they’re geared up to, to cope with any eventuality that happens on the job. So this is what I’m going to do today.
I’m gonna talk about this particular fireplace. because of a little story that goes with it. A customer came in, just purchased a lovely, a new home, which was actually built in the 1980s. The house needed a lot of work doing and he had some, uh, you know, he’s going to be doing a lot of work throughout the house, changing the floors, redecorating, changing some walls and big part of this was fitting a new fireplace to make his home, the home that he wanted. And so he fell in love with this. I went out to do the survey on the job once he had chosen this complete package, went out to have a look at it and I had to make a couple of adjustments on size. And what have you had a good look at the job and everything looked perfectly fine.
So we managed to get out there on time within six weeks of the order. And started work on the job. And we started to remove Brickwork and we found issues with the original build.
We started to pull down the chimney breast and we found inside that there was an unsupported, smaller chimney breast bricks were falling out and cracks had appeared. So not only did we have to deal with this initial problem, we had to adapt the whole thing to suit this fireplace. Show you a couple of pictures. Um, And this is what we started to uncover.
Like I say, it was a smaller opening inside of a much bigger chimney breasts. So when we started moving brick work, we saw this smaller, construction on the inside and that was clad with, brick work around it. So actually that’s kind of false in a way that didn’t show up on the survey. The next picture I’m going to show you can see where we have to make sure the ceiling was supported before we started working on this because it was a supporting structure or could have been- so we just made sure that nothing was going to move. And so we’ve done that with props and then we started to remove the inner chimney breasts. Then once we started to remove that, we had to restructure it putting in supporting lintels as we went up.
Okay. So now you can see that in this, in this next picture, that we’ve, taken out all that in a chamber, we started rebuilding with the lintels, but we’ve also created a channel in brick work for the new line have to go through.
This is obviously because it’s a wood burner. So the chimney needs lining. So that went from the top of their chimney all the way down, fixes to a, what we call a closure plate, which is up under the, under the fireplace. And that’s where all the stove will connect to. So that will have to be put in place before we started rebuilding the facing brick work.
So we rebuilt the whole chimney breast. So then if you look at the next pictures, you can see the preparation work is kind of, almost done. So we can now start to bond the chimney breast out. That’s that’s what we do before we plaster, so we bonded the whole chimney breast out, plastered it up to a nice smooth finish, which means we now got a completely prepared site ready to take the new fireplace, which is the nice bit.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”7349″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]So we then fit the hearth, the fires surround and the stove. You can see this, is the finished job in the next picture. And that’s basically what we’ve ended up with. So now we have all the chimney breasts completely, smoothly plastered and all the opening prepared. We can now install the beautiful Chesterfield fireplace hand-carved in natural Aegean limestone, 30 mill. natural slate hearth that all went in beautifully went in true. And that’s the nice thing about doing a complete prepared job, everything fits nicely when it’s done. And then we could, introduce this impressive HETA Ambition 5 wood burner, which has done a brilliant job of heating a very large area in this house, they are very capable beasts.
Because we’re prepared. We have the training in place and everything else and the equipment. We could get that job finished. And because all we had to give was three or four days, extra time, we can give that quite happily to make sure we got a happy customer and no extra costs for that gentlemen, just a little bit of waiting till it was finished. So, everybody happy, no more so than me.[/vc_column_text][/vc_column][/vc_row]